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John Tschohl : ウィキペディア英語版
John Tschohl

John Tschohl (born 20 June 1947 in Minnesota) is an author〔http://movingup.genoo.com/Meet-John-Tschohl〕 and president of Service Quality Institute. He is an American business consultant and Customer Service Strategist.〔http://online.wsj.com/article/PR-CO-20130712-906277.html〕
==Early life==
John Tschohl grew up in a small town in Minnesota. His father died when he was 7 and his mother raised him. He was the last of 7 children. As a child his mother had very little money. She stayed at home to raise John and his other young brother.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
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